Privacy policy
SEQUENCE
Last updated: October 2026
Who we are
SEQUENCE is a research peptide brand. You can reach us at: [email protected]
What data we collect
When you visit our website or place an order, we may collect:
- Contact information — name, email address, shipping address
- Order data — products ordered, purchase history, payment confirmation (we do not store card details)
- Usage data — pages visited, time on site, device type (via cookies)
- Communication data — emails or messages you send us
Why we collect it and the legal basis
| Purpose | Legal basis |
|---|---|
| Processing your order and shipping it | Performance of a contract (Art. 6(1)(b) GDPR) |
| Sending order confirmations and support | Performance of a contract |
| Sending our newsletter (if you opted in) | Consent (Art. 6(1)(a) GDPR) |
| Improving our website | Legitimate interest (Art. 6(1)(f) GDPR) |
| Complying with tax and accounting obligations | Legal obligation (Art. 6(1)(c) GDPR) |
How long we keep your data
- Order data — 7 years (Dutch tax law requirement)
- Newsletter subscribers — until you unsubscribe
- Website analytics — 13 months
- Support correspondence — 2 years after resolution
Who we share your data with
We do not sell your data. We share it only with:
- Shipping carriers (name and address, for delivery)
- Payment processors (to complete your transaction)
- Email service provider (to send newsletters, if you subscribed)
All processors are contractually bound to handle your data in line with GDPR.
Cookies
We use cookies for:
- Functional cookies — keeping your session active (strictly necessary, no consent required)
- Analytics cookies — understanding how visitors use the site (requires your consent)
You can manage or withdraw cookie consent at any time via the cookie banner on our site.
Your rights
Under GDPR, you have the right to:
- Access the personal data we hold about you
- Correct inaccurate data
- Delete your data (“right to be forgotten”)
- Restrict or object to how we process it
- Data portability — receive your data in a structured, readable format
- Withdraw consent at any time, without affecting the lawfulness of processing before withdrawal
To exercise any of these rights, email us at [email protected]. We will respond within 30 days.
Complaints
If you believe we are handling your data unlawfully, you have the right to lodge a complaint with your national data protection authority. In the Netherlands: Autoriteit Persoonsgegevens — autoriteitpersoonsgegevens.nl
Changes to this policy
If we make material changes, we will update the date at the top of this page. Continued use of our website after changes constitutes acceptance.
All SEQUENCE products are sold for research purposes only. Not for human consumption.